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Protecting your private information is our priority. You are able to access the site as a registered member or guest. as a guest you can still search for listed healthcare providers in your preferred location using the 'search bars' or 'direct service links located on the site. You can also compare information regarding listed providers and contact the providers directly via the information shared on the site by the providers.
Creating an account on the site requires the entry of limited personal information, including name, date of birth and email address. Additional information may be entered at your discretion. You will need to create an account if you would like to:
This privacy notice explains how we collect your information and the measures we take to protect, secure and safeguard your data.
This notice applies to HBI.INC, Health Beyond Insurance, thinkhbi.com, and healthbeyondinsurance.com (collectively, "HBI" or "We.")
Use of your health information
We typically use or share your health information in the following ways. To:
Operate our website(s) and deliver your services
HBI may collect, store, and use your personal information to operate its website(s) and deliver the services you have requested.
Example1: You establish a chain of communication with a healthcare provider through HBI's secure patient-provider online messaging system, and may retain within the site an electronic record of this communication for your later reference. Unless you instruct us otherwise, your communication chain will be stored on the site for as long as you maintain your account. There is no data limit. If you choose to close your account, HBI will permanently delete all of the information you have entered or stored on the site. In such case, you and HBI will no longer have access to any of your previously entered or stored data, including, but not limited to, any and all messaging chains you have established with providers. HBI has no access to, authority regarding, or ability to affect providers' servers or sites. Information disclosed through the secure patient-provider messaging system may be accessed, collected, and used by the provider's office or provider's affiliates. After closing an account on the site, please contact a provider directly to determine whether your information may continue to be available through that provider.
Example2: You upload a document to the site to deliver to a provider for review, and may retain an electronic copy of your document within the site.
Hardware and Software Information
Information about your computer hardware and software may be automatically collected by HBI. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the HBI websites.
Website and Webpage Information
HBI may keep track of the websites and pages our users visit within HBI in order to improve its websites and services.
HBI's websites may use "cookies" to help you personalize your online experience. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully access the interactive features of the HBI services or websites you visit. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. If you choose to allow cookies, the purpose of cookies is to tell the web server that you have returned to a specific page. For example, if you personalize HBI pages, or register with an HBI site or for services, a cookie helps HBI to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same HBI website or pages, the information you previously provided can be retrieved, so you can easily use the HBI features you customized.
Run our organization
If you create an account on the site as a member, we reserve the right to use and disclose your information to run our organization, contact you when necessary and respond to your inquiries, operate our website, and deliver your services.
Help with public health and safety issues
We can share health information about you for certain situations such as:
Do research We can use or share your information for health research.
Comply with the law
Your information may be disclosed according to state or federal laws and to agencies including, but not limited to the Department of Health and Human Services
Respond to organ and tissue donation requests and work with a medical examiner or funeral director
Address workers' compensation, law enforcement, and other government requests
We can use or share health information about you:
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
For certain health information, you can tell us your choices regarding sharing your information. you have a clear preference for how we share your information in the situations described below, contact us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
In these cases we never share your information:
HBI does not sell, rent, or lease its user lists or its users' protectable health information to third parties. We never sell your information for any purposes whatsoever.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. Your have a right to:
Get a copy of health records
Ask us to correct your information
Request confidential communications
Ask us to limit what we use or share
Get a list of those with whom we've shared information
Get a copy of this privacy notice
Choose someone to act for you
Opt Out & Unsubscribe
File a complaint if you feel your rights are violated
We will not retaliate against you for filing a complaint.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
We can change the terms of this notice, and the changes will apply to all information we have about you. Any new notice will be available upon request, on our website, and we will email a copy to you at the email address you have provided us.
Children Under Thirteen
HBI does not knowingly collect information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If we discover use of the site without consent from a parent or guardian by a child under the age of thirteen, we will close the account and delete all associated data. If you are a parent or guardian and need help closing such an account, please contact us at firstname.lastname@example.org.
United States Service
This site is operated within the United States, and all information submitted will be transferred to, and used within, the United States. By accessing the site or services, you consent to this use and transfer. If you are using this site or services from outside the United States, additional laws may apply. Please ensure your use of this site or services is appropriate in your jurisdiction. You may not use this site or services in any jurisdiction in which such use would be illegal or unlawful.
Third Party Sites
HBI encourages you to review the privacy statements of websites to which you may choose to link from HBI so that you can understand how those websites collect, use and share your information. HBI is not responsible for the privacy policies, practices, statements, or other content on websites outside of the HBI website.
Data Security and Your Rights
HBI takes the security of your data very seriously, and makes every effort to protect and safeguard your information. HBI uses commercially available tools, firewalls, antivirals, encryption, authentication, and anti-theft measures. All communications on the site are encrypted with private keys. All site access requires unique authenticating credentials or passwords. All data is encrypted between site and server, and all stored server data is encrypted. All backup data is encrypted. All site accesses are tracked. HBI also uses physical and technical safeguards to enhance the safety and security of your data. All security measures are designed to comply with HIPAA and ISO standards and requirements. Ultimately, however, there may be situations HBI cannot predict or control. As such, HBI cannot guarantee the security of the information you provide. Please recognize that with respect to such circumstances, you provide information at your own risk. As swiftly as possible in the event of any loss, theft, damage, or breach of your data, HBI will notify you electronically. If you would like to receive a paper copy of such notice, please contact us at email@example.com.
This Notice is Effective as of March 04, 2015.
You and your privacy are important to us. Please contact us with any questions.