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Site ID and Ownership
Welcome to the website located at www.healthbeyondinsurance.com (along with any and all web pages, subdomains, and associated web and mobile applications of this website or maintained by HBI and used in association with the services provided through or associated with this website) ("site"). This site is owned and operated by HBI.INC. ("HBI" "us" or "we"). This site and all pages, content, forms, materials, trademarks, and service marks (including but not limited to the "look and feel" of the site, content, and materials) appearing on this site belong wholly and exclusively to HBI or to the providers or any third parties offering or providing information, products, or services to you through the site, and are protected by U.S. and International copyright and trademark laws and treaties. You acknowledge and affirm that your use of the site or services does not grant or transfer to you any intellectual property rights or licenses whatsoever in the site or any part or portion of the site.
Must be 18
You must be at least eighteen (18) years old to use the site or services, and you warrant that you are at least eighteen (18) years old and have the authority and capacity to enter into this legal contract. If you are under the age of eighteen (18), you may use the site or services only with the consent of a parent or guardian. Parents or guardians consenting to a minor's use of the site or services may contact HBI at firstname.lastname@example.org. If we discover use of the site without consent from a parent or guardian by a child under the age of eighteen, we will close the account and delete all associated data. If you are a parent or guardian and need help closing such an account, please contact us at email@example.com.
Use and No Unlawful Use or Prohibited Activity
This site is intended to connect healthcare consumers to healthcare providers, and to provide helpful information to consumers regarding providers' products and services. Every effort is made to confirm providers' credentials and other information prior to allowing providers to list services on the site. Every attempt is made to verify information regarding providers located outside of the United States via applicable local authorities. HBI does not endorse, guarantee, or warrant the products or services of any healthcare provider, and HBI is not an agent, broker, dealer, or representative of, or otherwise responsible for or on behalf of, any such provider. HBI never makes any medical decisions for you or on your behalf, nor does HBI ever take any medical action in response to information transmitted or received by the site. HBI does not take part in any medical diagnoses, procedures, or recommendations, or in any medical, prescription, service, or product price negotiations, and HBI never receives any commissions or portions of fees or amounts which may be paid to providers. All decisions regarding connecting, communicating, treatments, services, prices, or purchases between consumers and providers are made solely and exclusively by and between consumer and provider, and HBI has no authority over or responsibility regarding any such decisions, determinations, or negotiations on behalf of either consumer or provider. HBI assumes no liability whatsoever for your experience as a healthcare consumer or provider through or as a result of your use of the site or services. If you feel you have been treated unfairly by a provider, please contact that provider directly. That said, if you feel you have been treated unfairly by a provider or a consumer/patient, please also inform HBI of the incident to enable us to make further inquiry or investigation or to ensure and uphold the honor and integrity of the site and services. The information on this site is provided in an effort to help you to make educated decisions regarding your own healthcare services.
THIS SITE AND SERVICES ARE NOT BY ANY MEANS INTENDED TO REPLACE HEALTHCARE INSURANCE COVERAGE. PLEASE DO NOT REDUCE OR ELIMINATE YOUR HEALTHCARE INSURANCE COVERAGE BASED ON ANY INFORMATION OR SERVICES AVAILABLE THROUGH THIS SITE.
THE SITE IS NOT AN ALTERNATIVE TO EMERGENCY MEDICAL ASSISTANCE OR A CALL TO "911." IF YOU NEED HELP IN AN EMERGENCY, PLEASE GO TO YOUR NEAREST EMERGENCY ROOM OR DIAL "911" FOR APPROPRIATE MEDICAL CARE. ANY MESSAGE DELIVERED TO A PROVIDER THROUGH THE SITE OR THROUGH ANY PORTAL OR SERVICE OF THE SITE MAY BE DELAYED, AND YOU MAY NOT RECEIVE A RESPONSE IN A TIMELY FASHION OR IN TIME FOR YOUR RECEIPT OF ANY NECESSARY OR PROPER MEDICAL CARE.
Monitoring of Proper Uses
You understand and agree that HBI has no obligation to monitor or police the site or services or the content or information on the site or services, but that limited authorized personnel of HBI may so monitor or police the site and services and any and all content or information located on the site and services to ensure proper use of the site and services and to protect consumers and providers from any and all potentially unauthorized and improper contacts, communications, or uses, and, that with no liability whatsoever to HBI and with no notice and for any reason whatsoever, HBI may in its sole discretion restrict, limit, reject, refuse, revoke, freeze, or terminate any party's access to the site or services or restrict, limit, reject, refuse, revoke, freeze, terminate, remove, or close any account or remove or delete any content or information from the site or services.
Consumer Guest Use or Creating a Consumer Account on the Site
You will need to create an account on this site if you would like to contact us electronically for additional information about health services; engage our help to locate a provider in your desired area; contact a provider using our secure patient-provider messaging system; or, upon a providers request, send a provider your health records (i.e., lab results, images, medical documents). Creating an account requires you to designate a user ID and password.
Creating a Provider Account on the Site
All provider contact and other services, product, or marketing information which does not independently constitute private information of the provider and may reasonably be presumed to be provider listing information by which health care consumers may locate, contact, and learn more about providers will be public information available to consumers on the site. Provider licensing and other private data will not be available as public information. If you have any questions, concerns, or special instructions regarding your public or private data as a listed provider on the site, please contact us at firstname.lastname@example.org.
Consumer and Provider Account Responsibility
Supplemental Terms for Providers and Lawful Use
Closing an Account
You may cancel or close your account at any time. In such case, HBI will permanently delete all account information entered or stored on the site, such that you and HBI will no longer have access to any of your previously entered or stored data, including but not limited to any and all messaging chains you may have established with consumers or providers, as the case may be. If you are a consumer, please note that HBI has no access to, authority regarding, or ability to affect providers' servers or sites. After closing an account on the site, please contact a provider directly to determine whether your communications or other information may continue to be available through that provider.
Electronic Communications and Written Evidences
Public Bulletin Boards or Communication Services
This site may feature one or more bulletin or message boards, chat areas, news groups, forums, communities, profiles, personal pages, calendars, or other pages, platforms, or facilities designed to allow you to communicate with groups or with the public at large (collectively, "Public Communication Services"). When communicating publicly, please always use caution if or when communicating any information about yourself or your children or loved ones. HBI does not control or endorse any content, materials, information, or communications appearing on Public Communication Services, and such content, materials, information, and communications do not necessarily reflect the views or opinions of HBI or its representatives. HBI specifically disclaims any and all liability regarding such content, materials, information, or communication. HBI reserves at all times the right in its sole discretion to remove, edit, or refuse to post, display, or publish any content, materials, information, or communication in whole or in part for any reason including but not limited to complying with or satisfying any applicable law, regulation, legal process, or government request.
Links to Third Party Sites or Services
This site may contain links to third party websites, offerings, or services ("Linked Sites"). Linked Sites are not controlled or operated by HBI, and the presence of such a link does not imply any endorsement by HBI of the Linked Site nor any association or affiliation between HBI and the owners or operators of a Linked Site. HBI is not responsible or liable for any content or information appearing on any such Linked Site or for your experience with respect to any such Linked Site. HBI does not endorse, guarantee, or warrant the products or services of any third party or website, and HBI is not an agent, broker, dealer, or representative of, or otherwise responsible for or on behalf of, any such third party or website. Such links are provided for your convenience only. You understand and agree that you connect to, access, or use any such Linked Site solely at your own risk.
United States Service
This site is operated within the United States, and all data and information submitted or inputted will be connected and transferred to, and used within, the United States. By accessing the site or services, you consent to this use and transfer. If you are using the site or services from outside the United States, additional laws may apply. Please ensure your use of the site or services is appropriate in your jurisdiction. If you access the site or services from outside the United States, you do so at your sole initiative and risk and are solely responsible for compliance with any and all applicable laws and consequences of your use. You may not use the site or services in any jurisdiction in which such use would be illegal or unlawful.
Disclaimer of Warranty
THIS SITE AND ALL ELEMENTS THEREOF ARE PROVIDED "AS-IS" AND WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, AND TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, HBI HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, OR ARISING FROM CUSTOM OR TRADE, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; FUNCTIONALITY OR STABILITY; CONSISTENCY; LACK OF VIRUSES; ACCURACY OR COMPLETENESS OF INFORMATION, RESPONSES, OR RESULTS; CORRESPONDENCE TO DESCRIPTION; LACK OF NEGLIGENCE; WARRANTY, DUTY, OR CONDITION OF TITLE; QUIET ENJOYMENT; AND NON-INFRINGEMENT. YOU ASSUME ANY AND ALL RISK WITH RESPECT TO YOUR USE OF THE SITE OR SERVICES. HBI DOES NOT WARRANT AND MAKES NO PROMISE, REPRESENTATION, OR GUARANTEE THAT THE SITE ITSELF WILL BE RELIABLE, THAT THE FUNCTIONS OF THE SITE ARE OR WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR SERVERS, SOFTWARE, OR HARDWARE THAT MAKE THE SITE OR SERVICES AVAILABLE ARE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE CONTENT, INFORMATION, OR MATERIALS APPEARING OR CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, OR RELIABLE.
Limitation of Liability
Words and phrases used herein, including any acknowledgment hereof, shall be construed and applied flexibly as in the singular or plural number, or masculine, feminine, or gender neutral, as the context upon interpretation or application so requires, and shall not be used to strictly limit any interpretation or application.
Date of Last Revision
March 01, 2017